Program FAQ

  • What is the Adobe Technology Partner Program for Creative Cloud?
    The Adobe Technology Partner Program for Creative Cloud helps you build and market products on the Creative Cloud Platform. We provide developer tools, guides, and support to integrate with Creative Cloud apps and API services and a way to distribute those integrations on Adobe Exchange, the preferred marketplace for Adobe Creative Cloud users.

  • Who is the Adobe Technology partner program for?
    This program is designed specifically for technology partners, including software vendors, data providers, hardware, and infrastructure vendors. There are four different tiers — Community, Bronze, Silver and Gold — that provide different levels of benefits based upon the level. All Creative Cloud technology partners will be governed by the Adobe Technology Partner Program.
     
  • What are the benefits of the Adobe Technology Partner Program?
    Please visit the home page and scroll down to the Partner Benefits section.
     
  • What are the requirements to join?
    You must accept the Adobe Technology Partner Program click-through agreement. You can sign up here.
     
  • What is the cost to join?
    The Community level is free. The Bronze, Silver and Gold levels are paid. Further details are available here.
     
  • How long is the contract?
    The Technology Partner Program contract lasts for a year. The membership needs to be renewed annually.
     
  • How can a partner advance from Community to Bronze/Silver/Gold level?
    A Community Partner can upgrade to a paid level (Bronze, Silver or Gold) by applying here. We recommend you review the different levels to see which is the most appropriate on this page. levels are automatically reviewed at the beginning of the year. If you have any questions in advance of your application please contact the Technology Partner Helpdesk.
     
  • We are a systems integrator. Can we join this program?
    The Technology Partner Program is designed for Creative Cloud. The Adobe Solution Partner Program may be better suited to your needs.
     
  • Do I receive complimentary developer software?
    Developer software is available at varying degrees to all partner levels. This software can be used only for non-production purposes like development, training, demonstration and testing.
     
  • What is Creative Cloud for Teams?
    Creative Cloud for Teams contains all the standard features of Creative Cloud for individuals, plus extended features intended for small businesses and teams, extra online storage per license (100 GB), and advanced product help and support.
       
    All paid levels of the Technology Partner Program get Creative Cloud for Teams, the amount of users will vary by the level at which you signed up, namely Bronze, Silver or Gold.
     
  • Why do my Technology Partner Program and Creative Cloud for Teams accounts have different expiration dates?
    When your Technology Partner Program is approved for the first time, you are sent a VIP invite to join Creative Cloud for Teams as a complimentary benefit. If there is any delay in accepting the invitation, the start dates begin to differ. Moreover, Technology Partner Program expires in 12 months, whereas Creative Cloud for Teams expires in 13 months; the one-month window is the grace period to renew your Technology Partner Program membership without any interruption in CC apps and services.
     
  • Why does my Creative Cloud console reflect old expiration date even after renewal?
    The new expiration date shows up only after the current expiration date has passed, which is a month after the anniversary date.
     
  • Will my Creative Cloud for Teams membership renew if I have an active Technology Partner Program membership?
    Yes, as long as you have an active Technology Partner Program account, your Creative Cloud for Teams account will automatically renew 20-30 days before the actual expiration date. However, if this deadline is missed by any chance, you can e-mail techpart@adobe.com for renewal.
     
  • How can I receive development support?
    Our Worldwide Development Support team will provide guidance, support, and best practices to guide you as you build your integration with the Adobe Creative Cloud. Support is only given to paid levels of Technology Partner Program and varies by partner level.
  • How do I join the Adobe Technology Partner Program for Creative Cloud?
    Visit the home Page and scroll down to the Partner Benefits section and review if your company fits the Technology Partner Program’s requirements.

    If you qualify, visit the Preregistration page and 
  • Create an Adobe ID if you don’t already have one
  • Use your Adobe ID to register for the program
     
  • How long will it take to receive an update on the status of my application?
    New Partner applications will receive a confirmation email immediately. We will review your application and follow up within 72 business hours.
    If for any reason you have not heard from us or have a question please email us to techpart@adobe.com
     
  • I have not received an update on my application and it has been more than two weeks. Whom should I contact?
    Please contact Technology Partner Helpdesk.